Testimonials

Fantastic customer service and speedy delivery. The lengths of the skirts were shorter than expected so an exchange was necessary but this was handled brilliantly. I highly recommend and will use again.
01/08/2015
* * * * * Excellent

June C., Dorset
Absolutely delighted with quality of garments and speedy service - thankyou
01/08/2015
* * * * * Excellent

emma h., london
Excellent service, very fast delivery. When I ordered the wrong size they exchanged it with no problems. I highly recommend them and will use again - beats queuing in a shop the week before term and panicking your childs size is not in stock
31/07/2015
* * * * * Excellent

Really quick service and helpful staff 5 stars all the way.
31/07/2015
* * * * * Excellent

Having searched the highstreet for a school blazer to fit my 6'1'' 14 year old son I discovered Directschoolwear on line.
They were really helpful. I ordered 2 sizes as I wasn't sure on the size and then had a hassle free experience with the return of the unwanted blazer.
Truely excellent, just wished I'd discovered them before I spent 6 hours searching the city centre.
07/08/2015
* * * * * Excellent

Good service
05/08/2015
* * * * * Excellent

Fast and accurate delivery to the continent.
03/08/2015
* * * * * Excellent

Great customer service. Had to chase order and enquire about a refund. Very helpful and friendly.
Clothing - School jumpers were a lot smaller than I expected. I had to return and order larger sizes. Great quality trousers.
Postal packaging could be improved. I had to be careful I didn't cut through to the garments.
Easy to use webset.
02/08/2015
* * * * GOOD

Great customer Service:-) Thanks a lot
02/08/2015
* * * * * Excellent

Fantastic customer service and speedy delivery. The lengths of the skirts were shorter than expected so an exchange was necessary but this was handled brilliantly.
I highly recommend and will use again.
01/08/2015
* * * * * Excellent


June C., Dorset
Absolutely delighted with quality of garments and speedy service - thankyou
01/08/2015
* * * * * Excellent

Quite expensive and after washing the garments need ironing
01/08/2015
* * * * GOOD

Happy with order
01/08/2015
* * * * * Excellent

Our delivery was sent to our billing address in Germany instead of the clearly requested UK address stated on the order. Consequently, we are hoping our neighbors haven't minded holding onto the parcel for nearly two weeks while we return from our holiday. A disappointing outcome from our first use of the company. As yet, I cannot comment on the quality of the clothing.
01/08/2015
* * Poor

Just Excellent
01/08/2015
* * * * * Excellent

Excellent.Great school shorts and jumpers
01/08/2015
* * * * * Excellent


Susy D., Ikast Denmark
Delivery process is probably always slightly slower and missing items in first delivery, when a whole school order uniform, so the 4 star could easily be a five star on delivery.
The quality of the clothes is far better than expected based upon the price - so we are very satisfied.
Costumer service is friendly and efficient.
I am happy to recommend this company.
31/07/2015
* * * * * Excellent

wanted them at a good price and reasonably quick which is what I got
31/07/2015
* * * * * Excellent


emma h., london
Excellent service, very fast delivery. When I ordered the wrong size they exchanged it with no problems. I highly recommend them and will use again - beats queuing in a shop the week before term and panicking your childs size is not in stock
31/07/2015
* * * * * Excellent

Really quick service and helpful staff 5 stars all the way.
31/07/2015
* * * * * Excellent


Fast delivery
31/07/2015
* * * * * Excellent

Chitto O., London
I was happy with my purchase.the uniform is of high quality,I got 15 discount on all purchase as promised and free top. My daughter is happy with her uniform. Thanks so much
31/07/2015
* * * * * Excellent

Chitto O., London
Delivery was very fast,the material is good quality and I got my offer of free shirt when I placed my order.my daughter is happy with her uniform
31/07/2015
* * * * * Excellent

sVery atisfied with on line ordering. Shame the store is so far away you can't try on before you buy
31/07/2015
* * * * * Excellent

must contain ? Don't MUST me sunshine or you'll never get another order from me
31/07/2015
* * * * * Excellent

Great experience
31/07/2015
* * * * * Excellent

All good , items in stock and quick del
31/07/2015
* * * * * Excellent

Good quality & quick delivery
31/07/2015
* * * * * Excellent

Thank you super fast delivery
31/07/2015
* * * * * Excellent

Very pleased with my purchase. I'd previously struggled to find clothes to fit my son due to his plus size, but this shop has made the process so much easier. Would recommend.
07/03/2015
* * * * * Excellent

Fast delivery.
07/03/2015
* * * * GOOD

An essential and prompt service, very pleased
07/03/2015
* * * * * Excellent

Product good but sizing not good. My 10 year old is wearing a 7-8 year top and will probably have left school before wearing the 10-11 top I've bought also
02/03/2015
* * * * * Excellent

Excellent
01/03/2015
* * * * * Excellent

Very good quality trousers and fit - thank you.
01/03/2015
* * * * * Excellent

really good
01/03/2015
* * * * GOOD

Great service and fast delivery. Good quality shirts.
28/02/2015
* * * * * Excellent

The goods came promptly and in good condition so my grand-daughter was very happy
28/02/2015
* * * * GOOD

I bought the wrong size. Customer service very good, skirts swapped for new size straight away. Skirts excellent quality.
28/02/2015
* * * * * Excellent

Great service, quick delivery
27/02/2015
* * * * * Excellent

All arrived on time and as described.
27/02/2015
* * * * * Excellent

Very satisfied customer. Shopping is made so easy and straight forward
27/02/2015
* * * * * Excellent

Joana M., Castle Cary
Im satisfied with all items.
27/02/2015
* * * * * Excellent

fair
27/02/2015
* * * Fair

Good quality clothing. Quick delivery. Nice to talk to a 'real' person when calling up the customer services although had a bit of difficulty getting an answer on a couple of occasions.
27/02/2015
* * * * * Excellent

Great quality garments. Would recommend to friends and family. Definitely shop here again.
27/02/2015
* * * * * Excellent

Excellent service and high quality products
26/02/2015
* * * * * Excellent

I was satisfied with service and delivery and returns but quality of trousers not brilliant. All the rest, skirt t shirts and jumpers were brilliant.
26/02/2015
* * * * * Excellent

had to make a change and it was very easy. Always been excellent service and prompt.
26/02/2015
* * * * * Excellent

The clothes are horrible and nowhere near the correct size.
They were delivered late but no communication was sent to let me know.
26/02/2015
* * Very Poor
schoolweardirect.ae replies: 27/02/2015
Thanks for taking the time to leave us feedback. I am sorry that the order arrived a couple of weeks late. As we were working with Ansford Academy for the first time last summer, deliveries did reach us later than expected and we let all customers know with a message on the Ansford Acadmey Uniform Page. Please do contact us at customercare@directschoolwear.co.uk with any issues in the future


I was 100 satisfied with the delivery and service. The quality of the trousers I purchased is better than I have received in a very long time. Will definitely be back.
26/02/2015
* * * * * Excellent

They don't answer the phone and take a long time to answer emails. The products are the wrong size, my daughter is 32" but for the blazer to fit her I had to get a 40". They seem to deliver the products when they feel like it without informing me that the delivery is going to take a long time but they are quick enough to take the money out of my account. I had to chase up for my refund as well.
26/02/2015
* Very Poor
schoolweardirect.ae replies: 27/02/2015
Thanks for taking the time to leave feedback. With regard to sizing, unfortunately it is not an exact science when buying online, but the vast majority of orders with us do not require any exchanges or refunds, our returns rate is actually far below industry standards. We shipped this order the same day it was placed, and do our best to respond to emails promptly even when rushed off our feet

The skirt I bought was very tight, and the fabric wasn't of good quality.
26/02/2015
* * * Fair

Very easy experience
26/02/2015
* * * * * Excellent

received very quickly . very pleased the the service . would reccommend
26/02/2015
* * * * * Excellent

One of the 2 grey school skirts did NOT arrive with first delivery but otherwise, super quality, customer service....thank you
26/02/2015
* * * * * Excellent

I was very satisfied with my order
26/02/2015
* * * * * Excellent

Customer services not required. Items were exactly as described and half the price of the same item in a major high street retailer. Well impressed
26/02/2015
* * * * * Excellent

i have contacted customer service as the product was not good, never heard back and i had no refund.
26/02/2015
* Very Poor